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Providing debugging information
Providing debugging information
Our products writes detailed info about what they are doing to a windows log. This log can be viewed and written to a text file using the Microsoft program DebugView:
- Start DebugView. Geocap for ArcGIS: Geocap 3D Explorer toolbar: Help→Start Dbgview... You can also download it directly from Microsoft: https://docs.microsoft.com/en-us/sysinternals/downloads/debugview.
- Clear the log: DebugView: Edit→Clear Display
- Reproduce error. Even though DebugView is started from within ArcMap the error can occur in other software from us such as eg. the ZGYTool.
- Save log to file: DebugView: File→Save As...
- Send the log to support@geocap.no
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